That we are all people doesn't seem revolutionary. Still, as you move up in management, your staff will begin to attribute super-human attributes to you.
They may think you can solve interpersonal problems that stem from ancient grievances. They might think you can persuade senior management to agree to almost anything. They will assume you know more and have more influence than you do.
The hardest balancing act is between friendliness and governance. Modern workplaces require us to be friends with our staff and yet to manage via rules and directives. The best approach is to recognize that there are different types of friendship. Remember that we are all people. Interact as a person who is concerned and supportive. You don't have to solve all of everyone's problems.
The objective of everyone is to get the work done. By focussing on that overall goal, you can address the problems brought to you within a single, common context. You are not super-human, but you can assist your staff to maximize their contributions within the actual work environment.
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